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Shipping & Returns

Shipping Policy

Please allow between 3-10 days for your order to arrive.

All in-stock products are processed within 24 hours of receiving the order.

Please visit our FAQs page for more information on shipping times and processing or contact us via chat or email.​

Same Day Delivery

For same-day delivery, items must be purchased before 5 pm. After 5 pm, deliveries will be made the following day. Delivery hours are between 1 pm - 6 pm, Monday through Friday.

Deliveries are available within a 5-mile radius of the store location only. All items outside of that range will be shipped.

Pickup

Items are available for pickup at the Tomball Farmers Market on Saturdays between 9 am - 1 pm. Please message in the chat or check our header for dates before selecting this option to ensure pickup will be available for the upcoming Saturday.

Return & Exchange Policy

Returns

Our policy lasts for 30 days. If 30 days have passed since your order was received, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it.

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Non-Returnable Items: Custom Bath & Body Products

All orders are to be paid in full. Cancellation of order is allowed within 3 days of order. After 3 days a restocking fee of 25% will be deducted from payment, due to custom products already in assembly. All sales are final once the product is shipped. Be sure to provide all required information and feel free to message me prior to purchase with any questions or specifics that you have.

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Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will notify you by email upon approval or rejection of your refund. If approved we will refund you back to your method of payment used for the purchase within 5 days.

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Shipping

If we provided free shipping, you will be responsible for paying for your own shipping costs for returning your item. 

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